We're looking for a creative and strategic Social Media Manager to own and grow our brand presence across LinkedIn and X (Twitter). You'll be the voice of the company online - crafting compelling content, growing our audience, and building an engaged community within the fast-moving Web3 space.
This role is ideal for someone who lives and breathes social media, understands what makes content resonate on each platform, and knows how to turn followers into a real community. You'll work closely with founders and cross-functional teams to shape how the world sees us.
Key Responsibilities
- Own the end-to-end social media strategy and execution across LinkedIn and X (Twitter)
- Plan, write, schedule, and publish engaging content tailored to each platform's tone and audience (posts, threads, announcements, visuals)
- Develop and maintain a content calendar aligned with product launches, campaigns, and company milestones
- Write clear, compelling, on-brand copy - from punchy X threads to thought-leadership LinkedIn posts
- Grow followers, engagement, and brand awareness through consistent, high-quality content
- Actively engage with the community - responding to comments, DMs, and mentions, and building genuine relationships
- Support and ghostwrite thought-leadership content for founders and leadership
- Monitor trends, conversations, and narratives in Web3, crypto, and tech, and jump on relevant moments quickly
- Track performance metrics, report on KPIs, and continuously optimize based on data
- Collaborate with design (and coordinate visual assets) to ensure a polished, cohesive brand presence
- Help build and refine our social media playbook, workflows, and processes as the company grows
Qualifications & Requirements
- 2+ years of experience managing social media accounts, with hands-on ownership of LinkedIn and X (Twitter)
- Proven track record of growing accounts and driving engagement (please share examples or handles)
- Excellent English writing skills - able to adapt voice and tone across platforms
- Strong understanding of what performs on each platform, including formats, timing, and algorithm dynamics
- Data-driven mindset with comfort reading analytics and turning insights into action
- Strong attention to detail and a sharp editorial eye
- Comfortable working in a fast-paced startup environment
- Ability to work independently in a fully remote team
- Based in APAC time zones Language Requirements
- Native or near-native English writing ability (required) - especially strong at crafting engaging, natural, culturally-aware copy for international audiences
- Working proficiency in Chinese (Mandarin) is a plus for internal team coordination
Preferred / Nice-to-Have Qualifications
- Experience working with Web3, Blockchain, Crypto, or FinTech companies
- An existing understanding of and network within the Web3/crypto community
- Familiarity with social media and scheduling tools such as: Typefully / Hypefury - Buffer / Hootsuite - LinkedIn native tools
- Basic design skills or familiarity with tools like Canva or Figma
- Experience creating short-form video or visual content
- Experience with community management (Discord, Telegram)
- Experience running paid social or influencer/KOL collaborations
What We Care About
- Strong ownership and accountability - you treat the accounts as your own
- Creativity and a genuine sense for what makes content resonate
- Excellent communication and collaboration skills
- High level of professionalism and good judgment representing the brand publicly
- Positive attitude and strong problem-solving abilities
- Attention to detail
- Ability to move fast, experiment, and learn from data
- Passion for building a world-class brand presence in Web3
About Biti
Biti is a Web3 financial tech and digital wallet product company building intuitive multi-chain wallets, token swap interfaces, and simplified user experiences for crypto transactions.