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Forward Deployed Engineer, Services

Polymarket
New York$200k – $250k/yrPosted 91 days ago
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About Polymarket

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast - both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

About the Role

This is a technical client-facing role sitting at the intersection of our third-party services relationships and our engineering team. You'll be the primary point of contact for third-party partners integrating with Polymarket's APIs and exchange infrastructure - helping them get live quickly, troubleshoot issues, and get the most out of our platform.

You're part account manager, part solutions engineer. You understand how technical infrastructure works under the hood, can read and write code when needed, and know how to translate between what a client needs and what our engineering team can build. This role reports to our VP of Engineering and works closely with our Head of Partnerships.

Key Responsibilities

  • Own the technical onboarding experience for third-party partners integrating with Polymarket's APIs - REST, WebSocket, and order entry
  • Serve as the primary technical point of contact for key partners post-onboarding, triaging issues and coordinating with engineering on resolutions
  • Build and maintain integration guides, code samples, and documentation that help clients go live faster
  • Work cross-functionally with product and engineering to translate client feedback into platform improvements and feature requests
  • Identify and flag integration bottlenecks, latency issues, and API pain points before they become client problems
  • Support the institutional sales team on technical due diligence - joining client calls, answering deep API and infrastructure questions, and helping close deals
  • Monitor client API health and usage patterns and proactively reach out when something looks off

Qualifications & Requirements

  • 2-5 years in a technical client-facing role - forward deployed engineer, solutions engineering, technical account management, or similar at an exchange, fintech, or trading technology company
  • Hands-on experience with exchange or trading APIs (REST, WebSocket, FIX); you've helped clients integrate and debug in production environments
  • Comfortable reading and writing code - Python, JavaScript, or similar - to build samples, debug integrations, or automate workflows
  • Strong communicator who can explain technical concepts clearly to both engineers and non-technical stakeholders
  • Self-starter who takes ownership of client issues end to end rather than passing them off
  • Familiar with how electronic trading works - order types, latency, market data feeds, execution quality
  • Collaborative by nature - you work closely with engineering, product, and sales without friction
  • (Plus) Experience at a crypto exchange, DeFi protocol, or on-chain trading venue
  • (Plus) Familiarity with prediction markets or event-driven financial products
  • (Plus) Experience with market maker or HFT client integrations
  • (Plus) Background in quantitative finance, trading systems, or financial data infrastructure

Perks & Compensation

  • Competitive salary & equity
  • Unlimited PTO
  • Full Health, Vision, & Dental coverage
  • 401k match
  • Hardware setup: new MacBook Pro, big display, & accessories

Pay Transparency

Base salary range: $200,000 to $250,000 annually, plus equity and benefits.

This range reflects a good-faith estimate for this position. Experience levels vary widely within a title here, so please reach out even if your expectations fall outside it. We're always happy to chat.

About Polymarket

Polymarket, founded in 2020 in New York by Shayne Coplan, is the leading on-chain prediction market on Polygon, with $2B+ volume in the 2024 US election cycle. Users trade on politics, sports and culture outcomes using USDC, with transparent on-chain settlement via UMA. Backed by Founders Fund, Polymarket demonstrated product-market fit for information markets. The team moves fast, ships experiments and navigates event-driven load spikes. Polymarket is the world's premier decentralized prediction market platform, enabling users to trade on live real-world events, news, and probability markets with transparent on-chain settlement. Polymarket provides liquid, transparent probability markets where global participants express real-time consensus on economic, political, and cultural developments.